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HSBC UK working to get mobile app back online

Editorial Bureau by Editorial Bureau
November 23, 2018
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HSBC UK working to get mobile app back online

HSBC's building in Canary Wharf is seen behind a City of London sign outside Billingsgate Market in London, Britain, August 8, 2018. REUTERS/Hannah McKay

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(Reuters) – HSBC UK <HSBA.L> said on Friday it was working to get its mobile app back online as soon as possible after customers complained of issues logging onto their mobile banking app.

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“We’re aware that some customers are experiencing intermittent issues logging onto Mobile Banking. We’re investigating and will provide further updates”, HSBC UK said in a tweet https://twitter.com/HSBC_UK/status/1065912676470145024.

Earlier on Friday, British lawmakers launched an inquiry into computer systems failures at financial services firms, after a number of outages in recent months left millions of customers unable to access their money or make vital payments.

(Reporting by Kanishka Singh in Bengaluru; Editing by Shinjini Ganguli)

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